Refund Policy

Refund Policy:

We at ChartKnights strive to ensure your satisfaction with our services. If, for any reason, you are not entirely satisfied with your purchase, we offer a straightforward refund policy outlined below:

1. Eligibility:
– Refunds are eligible within 30 days of the original purchase date.
– To be eligible for a refund, your request must be made within the specified timeframe.

2. Valid Reasons for Refund:
– Non-delivery of the purchased product or service.
– Technical issues that prevent you from accessing or using the product or service effectively.
– Dissatisfaction with the quality or performance of the product or service, subject to review by our support team.

3. How to Request a Refund:
– To request a refund, please contact our support team at [support@email.com] with your order details and the reason for your refund request.
– Our support team will review your request and respond promptly, providing further instructions if necessary.

4. Refund Process:
– Once your refund request is approved, we will process the refund to the original method of payment within a reasonable timeframe.
– Please note that processing times may vary depending on your payment provider.

5. Exclusions:
– We reserve the right to refuse refunds in cases where the product or service has been used excessively or inappropriately, as determined by our team.
– Refunds may not be issued for services that have already been provided or partially consumed, unless exceptional circumstances apply.

6. Contact Us:
– If you have any questions or concerns about our refund policy, please don’t hesitate to contact us at [chartknights@gmail.com].

This refund policy is subject to change without prior notice. It is your responsibility to review this policy periodically for any updates. By using our products or services, you agree to abide by the terms outlined in this refund policy.